Australian High Commission
Canada
Responsibility for Bermuda

Appointments

 

Consular, Notarial and Passport Services in Canada
 

All consular, notarial and passport services are by appointment only.

For all enquires on visas, immigration and citizenship (including biometrics) for Australia please contact the Department of Home Affairs by phoning their Global Service Centre in Australia on: 011 61 2 6196 0196. The Australian High Commission Ottawa and our Australian Consulates in Toronto and Vancouver cannot assist with these enquiries.

Clients seeking an appointment for consular, notarial or passport services at the Australian High Commission in Ottawa, the Australian Consulate-General in Toronto or at the Australian Consulate in Vancouver may book their appointments online, using the links below. 
 

In person Interview Protocols:

  • Clients must wear a face mask or face covering at all times, except when requested to remove by staff to confirm identity
  • Clients must sanitise hands when entering the Australian mission
  • Clients are advised that only the lodging applicant, or one parent/guardian with minor may attend interviews.  Minors aged 15 or under are not required to attend the interview.  Associates are not permitted to use waiting areas in the mission.
  • Clients must attend their allotted interview time, if you are late you must reschedule.  Please do not arrive early to interviews.
  • Clients who feel unwell must reschedule their appointment.  Anyone showing signs of being unwell will be requested to leave the mission and reschedule their interview.

 The situation surrounding COVID-19 continues to evolve.  We will continue to provide updates as soon as possible. 
 

*Disclaimer: The Australian High Commission Ottawa and our Australian Consulates in Toronto and Vancouver will not be held responsible for any unplanned, unexpected or sudden cancellations of passport or consular (including notarial) appointments due to unforeseen circumstances. This includes, but is not limited to, inclement weather, consular crisis or operational requirements that greatly impact our resources, including the health and safety of our staff and to Australian citizens. You should be aware that the Australian High Commission and Australian Consulates in Canada will not reimburse your travel expenses.  Should your appointment be cancelled unexpectedly, we will do our utmost to contact clients as soon as possible so alternate arrangements can be made to reschedule your appointments.

 

    Location

    Contact Details

    Consular Jurisdiction

    Ottawa

    Australian High Commission
    Suite 1301, 50 O’Connor Street
    Ottawa, Ontario K1P 6L2

    Telephone: 1-613-236-0841

    Hours of Business
    Mon-Fri 9:00am – 5:00pm

     Book appointment online

NOTICE: Anyone entering Ontario must be aware of and follow all travel and public health guidelines.
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Ontario (excl. southwest corner below Kingston)
  • Prince Edward Island
  • Quebec
  • BERMUDA

    Toronto

    Australian Consulate – General
    Suite 1100, South Tower
    175 Bloor Street East
    Toronto, Ontario M4W 3R8

    Telephone: 1-416-323-4280

    Hours of Business
    Mon-Fri 9:00am – 1:00pm
    2:00pm – 4:30pm

    Book appointment online

NOTICE: Anyone entering Ontario must be aware of  and follow all travel and public health guidelines.
  • Greater Toronto area
    (Southwestern corner of Ontario below Kingston)

    Vancouver

    Australian Consulate
    Suite 2050, 1075 West Georgia St
    Vancouver, British Columbia
    V6E 3C9

    Telephone: 1-604-694-6160
    

    Book appointment online
 

    Hours of Business
    Mon-Fri 9:00am – Noon
    1:00pm – 5:00pm

NOTICE: Appointments cannot be arranged more than two months in advance.  All available appointments for Vancouver are shown on the booking page. We are unable to assist with an earlier appointment unless you can provide proof that you require an emergency document for urgent travel. Pre-booked vacation travel is not considered an emergency. Clients can regularly monitor the booking page for possible cancellations.  Clients can also book an appointment  in advance to lodge their application(s) in Toronto or Ottawa.
  • Alberta
  • British Columbia
  • Manitoba
  • Northwest Territories
  • Nunavut
  • Saskatchewan
  • Yukon Territory
 
Watch our Passport and Consular Outreach page for details of upcoming outreach locations.

Australian Passport Offices in the United States

For a list of Australian Passport Offices in the United States please visit: https://usa.embassy.gov.au/passport-locations

Privacy Policy

The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the High Commission's appointments.  Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes.  By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT's behalf for these purposes.  If this information is not collected, DFAT's ability to arrange your appointment will be limited.  Your personal information will be handled by Setmore in accordance with Setmore's Privacy Policy, and by DFAT in accordance with DFAT's Privacy Pollicy.

After hours Consular and Passport Assistance

Australian Citizens and Australian Permanent Residents who require urgent consular or passport assistance may contact the Australian High Commission on +1 613-236-0841 or the 24 Hour Consular Emergency Centre on +61 2 6261 3305 or by SMS at +61 421 269 080.