Australian High Commission
Canada
Responsibility for Bermuda

Appointments

 

Consular, Notarial and Passport Services in Canada
 

All consular, notarial and passport services are by appointment only. Appointments can be booked online using the links below.

For all enquires on visas, immigration and citizenship (including biometrics) for Australia please contact the Department of Home Affairs by phoning their Global Service Centre in Australia on: 011 61 2 6196 0196. The Australian High Commission Ottawa and our Australian Consulates in Toronto and Vancouver cannot assist with these enquiries.

Passport application by mail

Adults using the one-page Adult Passport Renewal Application (Form PC7) may apply by mail using a PC7 mail application kit.

From 3 January 2023, child renewal applications, for children aged 15 or younger, using the five-page Application for an Australian Passport Overseas (Form PC8) may also apply by mail. Please refer to the PC8 mail application kit. 

Mail applications must be lodged with the correct office according to the province or territory where you are located (below).


Please note we do not accept mail applications from outside Canada (except Bermuda).

 

 LOCATION

 IN-PERSON APPOINTMENTS     

  MAIL APPLICATIONS

 OTTAWA

  Australian High Commission
  Suite 1301, 50 O'Connor Street
  Ottawa, ON K1P 6L2

  Telephone
 
+1 613 236 0841

  Hours of Business
  Mon-Fri 9:00am - 5:00pm 


  Consular assistance for Australians in:
     
   New Brunswick
   Newfoundland and Labrador
   Nova Scotia
   Ontario (excl. southwest corner below Kingston)
   Prince Edward Island
   Quebec

   BERMUDA

 
  By appointment only.

  Book appointment online


 

  

  Accepting Mail
  Applications from: 



   New Brunswick

   Newfoundland and Labrador
   
   Nova Scotia
  
   Ontario
  
   Prince Edward Island
  
   Quebec   

   
  
   BERMUDA

 
 TORONTO


 Australian Consulate-General
 Suite 1100, South Tower
 175 Bloor Street East
 Toronto, ON M4W 3R8

 Telephone
 +1 416 323 4280

 Hours of Business
 Mon-Fri 9:00am - 1:00pm
                  2:00pm - 4:30pm


 Consular assistance for Australians in

  Greater Toronto Area
  and the southwestern corner of Ontario below Kingston

 By appointment only

 Book appointment online

 

   Accepting Mail
   Applications from: 



   Alberta   

   Greater Toronto Area  
  
   Southwestern corner
   of  Ontario below Kingston

 VANCOUVER
 
 Australian Consulate
 Suite 2050
 1075 West Georgia St
 Vancouver, BC V6E 3C9

 Telephone
 
+1 604 694 6160


 Hours of Business
 Mon-Fri 9:00am - Noon
                  1:00pm - 5:00pm


 Consular assistance for Australians in:

  Alberta
  British Columbia
  Manitoba
  Northwest Territories
  Nunavut
  Saskatchewan
  Yukon Territory

 By appointment only.

 Book appointment online 


 

  Notice: appointments cannot be made more
  than two months in advance. All available
  appointments are shown on the booking page.
  We are unable to assist with an earlier appointment
  unless you can provide proof that you require
  an emergency passport for urgent travel.
  Pre-booked vacation travel is not considered an
  emergency. Clients can regularly monitor the
  booking page for possible cancellations. Clients
  can also book an appointment in advance to
  lodge a passport application in Toronto  or Ottawa
.

     
   Accepting Mail
   Applications from: 


   
   British Columbia
   
   Manitoba     

   Northwest Territories 
  
   Nunavut

   Saskatchewan

   Yukon Territory


   

 

 


*Disclaimer: The Australian High Commission Ottawa and our Australian Consulates in Toronto and Vancouver will not be held responsible for any unplanned, unexpected or sudden cancellations of passport or consular (including notarial) appointments due to unforeseen circumstances. This includes, but is not limited to, inclement weather, consular crisis or operational requirements that greatly impact our resources, including the health and safety of our staff and to Australian citizens. You should be aware that the Australian High Commission and Australian Consulates in Canada will not reimburse your travel expenses.  Should your appointment be cancelled unexpectedly, we will do our utmost to contact clients as soon as possible so alternate arrangements can be made to reschedule your appointments.
 


Watch our Passport and Consular Outreach page for details of upcoming outreach locations.


Australian Passport Offices in the United States

For a list of Australian Passport Offices in the United States please visit: https://usa.embassy.gov.au/passport-locations


Privacy Policy

The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the High Commission's appointments.  Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes.  By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT's behalf for these purposes.  If this information is not collected, DFAT's ability to arrange your appointment will be limited.  Your personal information will be handled by Setmore in accordance with Setmore's Privacy Policy, and by DFAT in accordance with DFAT's Privacy Pollicy.


After hours Consular and Passport Assistance

Australian Citizens and Australian Permanent Residents who require urgent consular or passport assistance may contact the Australian High Commission on +1 613-236-0841 or the 24 Hour Consular Emergency Centre on +61 2 6261 3305 or by SMS at +61 421 269 080.